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Policy

PRIVACY POLICY

'TANKTECH' (hereinafter referred to as the 'Company') values your personal information and complies with the Personal Information Protection Act and related laws.
The Company informs you through its Privacy Policy how the personal information you provide is used and for what purposes and methods, and what measures are taken to protect it.

This policy will be effective from [Effective Date: December 1, 2025].

1. Items and Methods of Personal Information Collection
The Company may collect the following personal information for membership registration, consultation, service application, etc.
  • - Items Collected : Company name, Name, Email, Phone number, Mobile phone number, Inquiry subject, Inquiry details, Access IP
  • - Methods of Collection : Website inquiry, Email consultation, Online form submission, etc.
2. Purpose of Collection and Use of Personal Information
The Company uses the collected personal information for the following purposes.

1. Service Provision and Contract Fulfillment

  • - Responding to inquiries, providing products/services, settling fees, providing content, etc.

2. Member Management

  • - Identity verification, prevention of unauthorized use, confirmation of membership intention, delivery of notifications

3. Marketing/Advertising Utilization (Optional)

  • - Providing events, promotions, and advertising information
3. Retention and Use Period of Personal Information
  • - Personal information is destroyed without delay after the purpose of collection and use is achieved.
  • - However, it may be retained for a certain period in accordance with relevant laws and regulations as follows:
Retention Item Basis for Retention Retention Period
Records related to contracts, payments, and supplies Records related to contracts, payments, and supplies 5 years
Records of consumer complaints and dispute resolution Records related to contracts, payments, and supplies 3 years
Access logs, IP, etc. Communications Secrecy Protection Act 3 months
4. Procedure and Method for Destruction of Personal Information
In principle, the Company destroys personal information without delay after the purpose of collection and use is achieved. The destruction procedure and method are as follows.

1. Destruction Procedure

  • - After achieving the collection purpose, move to a separate DB or document box, store for a certain period, and then destroy
  • - Not used for purposes other than those legally required during the storage period

2. Destruction Method

  • - Electronic files: Permanently deleted using technical methods that make recovery impossible
  • - Paper documents: Shredded or incinerated
5. Provision of Personal Information to Third Parties
  • - In principle, the Company does not provide customers' personal information to external parties.
  • - However, exceptions are made in the following cases:
  • 1. If the user has consented in advance
  • 2. If there is an obligation to provide information due to requests from investigative agencies, etc., according to relevant laws
6. Delegation of Personal Information Processing
  • - Currently, the Company does not delegate personal information processing to external parties.
  • - If delegation occurs in the future, we will notify the delegate and the nature of the work in advance and obtain consent if necessary.
7. Rights and Exercise Methods of Users and Legal Representatives

1. Customers can request to view, correct, delete, suspend processing, or withdraw membership of their personal information or that of a child under the age of 14 at any time.

2. Request Method :

  • - Use the website's member information modification or withdrawal function
  • - Request the Personal Information Protection Officer in writing, via email, or by phone

3. When requesting correction of errors, the use or provision of personal information is suspended until the correction is complete

4. Withdrawn/deleted personal information is destroyed irrevocably after the retention period expires

8. Processing of Personal Information of Children Under the Age of 14
  • - Personal information of children under the age of 14 is collected after obtaining consent from the legal representative.
  • - The legal representative can request to view, correct, or delete the child's personal information at any time.
9. Installation/Operation and Refusal of Personal Information Automatic Collection Devices (Cookies)
  • - The Company uses cookies to provide customized services.
  • - Users can refuse cookie storage through web browser options.
  • - Example of refusing cookie settings (Chrome browser) :
  • 1. Settings > Privacy and security > Cookies and other site data
  • 2. Select block cookies
  • When cookies are refused, there may be restrictions on the use of some services.
10. Personal Information Protection Officer and Complaint Service
The Company designates a Personal Information Protection Officer as follows to process personal information-related complaints and remedy damages.
Personal Information Protection Officer : Ju Mi-jeong
Title : Head of Management Support Team
Phone Number : 051-979-1611
Email : account@tanktech.co.kr
Customers can report all personal information protection-related complaints that occur while using the service to the contact above, and the Company will respond quickly and faithfully.
11. Guide to Reporting Personal Information Infringement to External Agencies
Additional consultation is available through the agencies below.
Personal Information Infringement Reporting Center (privacy.kisa.or.kr / 118 without area code)
Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)
Supreme Prosecutors' Office Cyber Investigation Division (www.spo.go.kr / 1301 without area code)
National Police Agency Cyber Investigation Bureau (cyberbureau.police.go.kr / 182 without area code)
12. Changes to the Personal Information Processing Policy
The Company may revise this policy in accordance with changes in laws and policies, and will notify through website announcements upon change.
Last Revision Date : December 1, 2025